We accept cash on delivery (COD). We also accept payment by credit card (VISA / MasterCard / AMERICAN EXPRESS) and debit card (VISA / MasterCard)

Talk to the Customer Service Center, share your order number with us, we will track with you the choices of the product or products you want to exchange or return, we will register your request and we will contact you via your personal phone to inform you of the shipping instructions to return the product or products to us.

Products that have been received less than 15 days from the date of receipt, provided that they are packaged and in their original condition, that is, in the condition in which they were received.

We cannot accept returns on accessories/underwear products, nor do we accept returns for items received in other than their original condition.

You must contact us within 7 days of receiving your order.

The value of the products for which the request for return or exchange has been accepted will be refunded as a credit to you in your account if the payment was made online or refunded to you through the shipping company if the payment was made upon receipt

We pledge to you that we will do our best to fulfill your requests as soon as possible; Provided that this time does not exceed 7 working days.

Dear customer, we are so sorry. We express our readiness and pleasure to answer your inquiries via email info@jabalali.net or through customer service numbers - 00201091930306